Privacy Policy

This Privacy Policy describes how Luxxaeg ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website https://luxxaeg.com/ and interact with our services. Your privacy is important to us, and we are committed to ensuring the confidentiality and security of the information you provide. By using our Website, you consent to the practices outlined in this Privacy Policy.

Information We Collect
1.1. Personal Information:
We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, postal address, and other contact details when you register an account, make a purchase, subscribe to our newsletter, or engage in other activities on our Website.

1.2. Payment Information:
When you make a purchase on our Website, we collect and process your payment information, including credit card details, to facilitate the transaction securely. Please note that we do not store your complete payment information, such as credit card numbers, on our servers.

1.3. Website Usage Information:
We collect information about how you interact with our Website, such as your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits. This data helps us analyze trends, administer the site, improve our services, and understand how users engage with our Website.

Use of Information
2.1. Provision of Services:
We use the personal information you provide to process your orders, fulfill your purchases, communicate with you about your transactions, and deliver a seamless shopping experience. This includes order confirmation emails, shipping notifications, and customer support.

2.2. Marketing Communication:
With your consent, we may send you promotional emails, newsletters, and special offers regarding our products, services, and events. You have the option to opt-out of these communications at any time by following the instructions provided in the emails or contacting us directly.

2.3. Website Improvement:
We analyze website usage information to monitor and improve the functionality, security, and performance of our Website. This helps us optimize your browsing experience, troubleshoot issues, and enhance our overall service offering.

2.4. Legal Compliance:
We may disclose personal information if required by law, court order, or governmental authority. We may also share information with law enforcement agencies or other third parties to protect our rights, property, or safety, as well as the rights, property, or safety of others.

Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you request the deletion of your account or personal information, we will make reasonable efforts to accommodate your request, subject to any legal obligations or legitimate business interests.

Third-Party Websites and Services
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to read the privacy policies of those websites before providing any personal information.

Children's Privacy
Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information from our records.

Your Rights
You have the right to access, correct, update, or request the deletion of your personal information. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy. Please note that we may need to verify your identity before processing certain requests.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the revised policy on our Website and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Luxxaeg
Egypt , Cairo
info@luxxaeg.com
01000620254

Thank you for reading our Privacy Policy. We value your trust and are committed to protecting your privacy.